Privacy Policy

Last Updated: May 14, 2025

Introduction

Tierra Environmental Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us in any form. By accessing or using our services, you consent to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand our policies regarding your information.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a consultation or quote
Schedule industrial cleaning or environmental services
Contact us through forms on our website
Sign up for our newsletter or industry updates
Request technical documentation or safety data sheets
Apply for employment opportunities
Communicate with our customer service team

This information may include:

Name, company name, job title
Contact information (email address, phone number, mailing address)
Billing and payment information
Service location details and site specifications
Service history and requirements
Professional certifications or qualifications (for job applicants)

Business Information

As an industrial service provider, we primarily collect and process information related to businesses rather than individual consumers. This may include:

Company name and industry classification
Facility information and service locations
Regulatory compliance information
Service history and maintenance records
Purchase orders and transaction records

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

IP address and device identifiers
Browser type and version
Operating system
Pages visited and time spent on those pages
Referring websites and search terms
Geographic location (general region)

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our website, analyze trends, administer the website, track users’ movements, and gather demographic information. You can control cookies through your browser settings and other tools, but disabling cookies may limit your ability to use certain features of our site.

How We Use Your Information

We may use the information we collect for various purposes, including to:

Provide, maintain, and improve our industrial cleaning and environmental services
Process and fulfill your service requests and work orders
Communicate with you about scheduled services, safety protocols, and site requirements
Send you technical updates, regulatory compliance information, and industry news
Respond to your inquiries, comments, and service requests
Provide quotes and process payments for services rendered
Comply with regulatory requirements and maintain required records
Analyze usage patterns and improve our website functionality
Protect against, identify, and prevent fraud and other illegal activities
Maintain safety records and certification documentation

Disclosure of Your Information

We may share your personal information in the following situations:

Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as waste disposal facilities, equipment suppliers, or specialized subcontractors.
Business Partners: We may share information with business partners to offer certain products, services, or promotions that may be of interest to you.
Business Transfers: If we are involved in a merger, acquisition, financing, or sale of company assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., environmental regulatory agencies, OSHA, or other governmental bodies).
Protection of Rights: We may disclose information to protect and defend our rights, property, or safety, or those of our clients or third parties.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. Our security measures include:

ncryption of sensitive information
Secure storage of physical records
Regular security assessments and updates
Employee training on data security protocols
Access controls for sensitive information

However, please understand that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of your information when it is no longer needed for these purposes. For certain types of information related to industrial services, environmental compliance, and safety documentation, we may retain records for extended periods to comply with regulatory requirements.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

Right to access and receive a copy of your personal information
Right to rectify or update inaccurate or incomplete information
Right to delete your personal information (subject to certain exceptions)
Right to restrict or object to processing of your information
Right to data portability
Right to withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the details provided in the “Contact Us” section.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 18, please contact us immediately, and we will take steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Tierra Environmental Services
3821 Indianapolis Blvd
East Chicago IN 46312
Phone: (219) 398-4000
Email: service@tierra-environmental.com